Installation Migration Maintenance Troubleshooting of Computer Servers
At the heart of the company's information
system, the server is a main device that ensures:
- the storage of your data,
- access to programs and software,
- control of access rights…
As server technologies have evolved over the
years, it is now common to use outsourced and/or virtualized servers.
Server outsourcing consists of entrusting the
maintenance and daily management of your server to a specialized external
service provider.
The servers constituting the basis of the
operation of your information system, it is obvious that their upkeep,
maintenance, monitoring and security represent important issues for any
structure or company.
In addition, it is essential to consider the
evolution capacities of its servers, so that they are able to:
- Adapt to the needs of the structure,
- Support load increases during activity peaks,
- Restore lost data in the event of a breakdown
or incident.
Because IT concerns a majority of management
processes, but also all or part of the business processes, server
unavailability or a shutdown can result in the suspension of the company's
activity.
Our offer :
Quarterly restore tests to ensure that backups
are operational.
Vulnerability tests on the different equipment
to detect any weaknesses. In the event that we judge that a problem must be corrected,
we update the element concerned or we contact the company that takes care of
it.
Verification of the backups made and
generation of email alerts referring to our incident tracking software
Alert management: Our tools report information
on server disk space, we intervene as soon as the occupancy threshold is
exceeded.
Checking the status of Windows/Linux updates:
We make sure that security updates are carried out on the servers.
Management of contractual dates. We manage the
expiry dates of maintenance contracts for servers (managed and unmanaged) and
active network equipment.
Server administration, Weekly check,
Monitoring of active network elements (servers / routers / firewall / vlan /
vpn / etc), Disk space management and optimization, Remote connection to
perform event log verification via our Labtech tool, Monitoring (Availability,
RAM, CPU usage), Server backups, Antivirus monitoring and updates, Monitoring
and updates Windows, LINUX, Monitoring of all operations carried out, Diagnosis
of incidents on server environments and infrastructures
On-call: Our engineers are on-call even
outside working hours, on weekends and on public holidays. They intervene
quickly for any failures or corrections of critical errors, thus guaranteeing
the continuity of your service and the proper functioning of your servers.
Apart from monitoring the platform, we can
offer you monitoring adapted to your constraints and your services.